Support

Get help from theright place

Contact SmartPlot support for usage questions, bug reports, feature requests, template suggestions, Plus license help, and feedback about scientific plotting workflows.

License Help

Find your SmartPlot Plus License Key

The thank-you page usually shows the License Key after payment. If it does not appear, use Dodo Customer Portal with your purchase email.

1Check the thank-you pageThe License Key is usually shown after payment.
2Open Customer PortalUse your purchase email to find the same License.
3Contact support if neededInclude your email, order ID, and screenshots.
If you still cannot find your license

Contact us and include these details so we can help faster: Purchase email · Payment ID or order ID · Payment date · Screenshot if possible

Discussion

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Share feedback, report bugs, and tell us what could be improved.

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A China-friendly discussion channel with more flexible chat and link sharing.

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